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Orders
The section contains useful information to ensure orders are delivered correctly and on time
11 articles
What is a Purchase OrderThis article explains the details and purpose of our purchase orders and where they can be found on the platform.
Instructions for Manufacturing Partners After Receiving a Purchase OrderThis article outlines the key steps a Manufacturing Partner must follow after receiving a purchase order.
Purchase Order Acceptance SLAThis article explains our SLA for purchase order acceptance and how to raise an issue with a purchase order.
Cancelling a Purchase OrderThis article outlines our purchase order cancellation policy.
Extension RequestsThis article explains our policy on extension requests for delivery dates.
Delivery Dates ExplainedThe article explains how our delivery dates are determined and managed.
How to Report a Late OrderThis article explains how to notify Geomiq if an order is expected to be late.
Guide to Addressing Clarifications on an OrderThis guide explains how to effectively raise clarifications and addresses frequently asked questions (FAQs).
Handling Rejected Parts in Virtual Quality Control (VQC)This article outlines the process for handling orders rejected during Virtual Quality Control (VQC).
Orders Shipped Without Virtual Quality Control (VQC)The article outlines the consequences of shipping orders without completing the Virtual Quality Control (VQC) process.
On-Site InspectionThis article explains what an On-Site Inspection entails and when it is required.